Tuesday, June 4, 2024

when usability misthinks and security nightmares go hand in hand

 

Why is Microsoft so hell bent on making this security nightmare?

Like, even putting the security dangers aside, it's such a weird usability misthink (IMO; I'm sure some segment of users would appreciate it.) Like, you sort of need to embrace the ephemeral nature of day-to-day digital, and take steps to recognize what you want to preserve, and come up with a mechanism and structure that works for you to preserve it. Leaning on the computer playing "Little Big Brother" as a convenience feature is no way to live.

I think of parallel examples from a simpler age: bookmark managers. Every browser would like to be your main bookmark repository, since that increase the browsers value (and "stickiness") to you. But early on, I took the HTML page that Netscape Navigator was using internally to store your bookmarks (yes I'm old) and put that on my rented webspace. (yes I'm an old geek) Then I could use any browser at work or home and do my own conscious curation of what bookmarks were worth keeping.

(As an old geek aside: I am appalled at the universality of linkrot. A Good URL can and should live forever, us old school geeks thought, and I try to live up to that with my personal sites - but this seems to be an increasingly rare approach, and maybe one in fifteen links I have on my old 90s bookmarks page still works)

Similarly, a lot of product lines try to lure users with being able to pick up on one device where another one leaves off - like handing off from a phone's browser to the laptop or vice versa. I'm not a purist against cross-device sharing - I rely on Apple's shared clipboard fairly often - but making a "seamless" handoff seems like a fool's errand to me, and as likely to startle the user as to be helpful - they are different devices with different use modes, and when the need to transfer does occur.... I mean that's what URLs have always been for.

This isn't a black and white issue. There are some kind of "ease of use" features I depend on - like I don't usually need my browser to record my bookmarks, but I DO lean on autocomplete for website URLs pretty heavily, and if i switch to a completely new machine it's a pain in the butt for a few days. But recording all my activity via screengrabs (and recording lots of stuff as plain text?) What a disastrous mixup of "can" and "should", one of the most idiotic paths in the current AI arms race.

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