Saturday, September 29, 2018

fb wants your group page to have the last word

While I can applaud FB encouraging page maintainers to respond promptly to folks contacting the page, this alert - coming after a successful dialogue (my band will likely march with the 15th anniversary JP Canine Costume Parade) worries me that they will clumsily ding the page's response rate because I let Brad have the last word ("great")

The subtle encouragement to have the page runner post the last reply seems like damaging bad UX. When I wrote a post kvetching about this on FB, a friend said that's why he tends to end with the thumbs up, as a kind of punctuation. Good idea, if a bit of a hack.

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