Don Norman on user friendly design for the elderly - previously I responded to his "How Apple is Giving Design a Bad Name". I have less to say about this, but I'm glad he's giving more attention to how things look, how superficially it's good when things seem sculptural and not like medical devices.
Don Norman is famous for his book "The Design of Everyday Things". Ironically it didn't originally follow its own maxim of "function over form", since I knew it as its earlier title "The Psychology of Everyday Things" - a clever name that let him use its acronym "POET", but one that created much confusion for bookshelvers, many of whom weren't sure if it was going under psychology or design or what.
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